سياسة الخصوصية — Privacy Policy

Introduction

Welcome to El Tarf — Gateway to the East (the “App”). This Privacy Policy explains what information we collect, why we collect it, and how you can control it.

Data We Collect

• User-provided data: text queries, user reports (if provided).
• Camera media: photos or videos captured using the in-app camera (with user consent).
• Location data: device location (precise or approximate) used for map and local services.
• Device information: device model, OS version, app version, anonymous identifiers for diagnostics.
• Usage logs: app screens visited, performance metrics, and crash reports.

Why We Collect Data

• To provide mapping and location-based services.
• To enable in-app camera features for capturing media.
• To improve app performance, diagnose crashes, and enhance user experience.
• To send notifications about updates or important content (with consent).

Third-Party Sharing

We do not sell or rent personal data. We may share aggregated, non-personal data with partners to improve services. We may use third-party services (e.g., map providers or analytics) that require limited data access — detailed below.

Third-Party Services & SDKs

• Maps provider: Google Maps (or specified alternative) — accesses location to display maps and routing.
• Analytics / Crash reporting: Firebase Analytics / Crashlytics (if used) — collects anonymized performance data.

Children’s Privacy (Families / COPPA)

The App is intended for children and families. We comply with applicable children’s privacy laws as follows:

• We do not collect personal information from children under 13 without verifiable parental consent.
• We do not engage in behavioral advertising targeted to children.
• Any media captured via the app remains stored locally on the child’s device unless parental consent is obtained to upload or share it.
• Parental consent mechanism: for features requiring sensitive data, the app will prompt for verifiable parental consent (email confirmation or code). Consent records are retained as required by law.

Security

We use industry-standard encryption (HTTPS/TLS) for data in transit. We apply reasonable technical and administrative measures to protect your data, but no online system can be 100% secure.

Data Retention

We retain personal data only as long as necessary to provide services or to comply with legal obligations. Local media remains on the device until the user chooses to delete or upload it with consent.

Data Deletion & User Requests

Users or parents may request correction or deletion of their data by contacting: appeltarf@nibra.cloud. We will respond within a reasonable timeframe in accordance with applicable laws.

Ads

The App does not perform behavioral advertising targeted at children. Any ads shown will comply with family policies and will not use targeted tracking of children.

Policy Updates

We may update this policy periodically. Material changes will be communicated via the app or email where applicable.

Contact

For questions or data requests: appeltarf@nibra.cloud